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The flexible issue management system lets you categorize all types of issues, assign responsibility and attach related data such as photos and Email documents. The Action Item module lets you track team activities to resolve important issues.

Publisher description

For nearly a decade, our Corrective Action system has been known as the premier tool for resolving audit discrepancies, handling customer complaints, and eliminating the causes of nonconformities. The self-documenting nature of the process creates a knowledge base for solving future problems and measuring your overall performance improvement. Document Nonconformities C/A 6 lets you identify problems, their root causes, and the actions taken to resolve them. The built-in analysis tools help you to identify your weaknesses in order to implement Quality Improvement initiatives. Perform Follow-up Create actions items that prompt you to perform 30, 60, and 90-day follow-up audits to ensure the effectiveness of your Corrective/Preventive actions. Verify Effectiveness Trend and pareto reports provide a visual indication that your Corrective/Preventive Action efforts are effective. You can even determine whether you are getting to the true root causes of your issues. Increase team participation Place responsibility on the appropriate team members. C/A 6 documents and tracks all the activities that contribute to your corrective/preventive action projects. Management Visibility Online and printed reports provide a live status of all your exceptions and the activities your team is performing to address them. This will become the best overall health indicator for your organization.


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